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Editorial policy

How we write, source and maintain the content you read on this site.

First Aid Singapore publishes content about workplace first aid, CPR and AED training, private ambulance services, paramedic cover and lifeguard services in Singapore. This page explains how that content is written, where the facts come from, how we keep it current, and what you can do if something is wrong.

Last reviewed: April 2026

Who writes this content

Our content is written by an in-house team and reviewed before publication against the sources listed below. We do not publish guest posts. We do not accept payment to place content. We do not list named individual authors by editorial choice. Our pages are institutional content, not personal opinion pieces, and we would rather be accountable as an organisation than attach a byline to a commercial service page where the buyer does not need one to make a decision.

For any substantive question about a claim we make, contact us through the quote form with the subject line "Editorial enquiry" and we will respond with the source we relied on.

Sources we rely on

Factual claims (regulatory requirements, licensing rules, funding eligibility, emergency numbers, course content, certification validity periods) are drawn from Singapore government and statutory-body sources. Where we cite a specific rule or number, we work from the primary source, not from a secondary blog.

  • Ministry of Manpower (MOM): Workplace Safety and Health legislation, Occupational First Aid requirements, first-aider ratios and appointment rules
  • Workplace Safety and Health Council (WSH Council): guidelines, codes of practice and approved training standards
  • Singapore Civil Defence Force (SCDF): emergency numbers, private ambulance licensing, public ambulance services and non-emergency transport
  • SkillsFuture Singapore (SSG): Workforce Skills Qualifications (WSQ) course accreditation, SkillsFuture Credit, Enhanced Training Support (ETS) funding
  • Singapore Resuscitation and First Aid Council (SRFAC): resuscitation standards referenced where relevant
  • Ministry of Health (MOH): health regulations where they apply to first aid content

Where a claim depends on a regulation that may change (funding amounts, certification validity, ratio thresholds), we link or reference the primary source so you can verify the current version yourself.

How we fact-check

Every page that carries a regulatory, pricing, funding, certification or clinical claim is reviewed against the primary source before it goes live. When a source updates, we update the affected pages. Pages without any regulatory claim (marketing pages, service descriptions, FAQ answers about our own service) are reviewed against our own operational reality.

How often we review content

We review our pages at least annually, and whenever a primary source (MOM, WSH Council, SCDF, SSG, SRFAC, MOH) publishes an update that affects a claim we make. Material updates are reflected on the page itself and the "last reviewed" date is refreshed.

Corrections

If you spot something that is factually wrong, outdated or misleading, tell us. Use the quote form with the subject line "Correction" and include the page URL and what needs fixing. We read every correction enquiry. If you are right, we fix it, refresh the "last reviewed" date and note the change. Getting the facts right matters more than being right in the first place.

Use of AI tools

We may use AI writing tools to draft, edit or structure content. When we do, the draft is reviewed by a human before publication, and factual claims are checked against the primary sources listed above. We do not publish AI-generated content that has not been reviewed. We do not use AI to fabricate sources, statistics, quotes, testimonials or credentials. We do not publish pages whose only purpose is search engine ranking. Every page here exists to help someone buy or use one of our services, or to find a specific piece of Singapore-specific safety information.

What we do not do

  • We do not publish testimonials that are not from real clients
  • We do not fabricate credentials, certifications or track record
  • We do not publish sponsored content disguised as editorial
  • We do not run link-exchange schemes or paid backlinks
  • We do not mass-produce pages without editorial review
  • We do not present opinion as established fact, and we do not present marketing copy as regulatory guidance

Conflicts of interest

We are a commercial provider of the services we describe. Every service page has a commercial incentive behind it. That is how the business works. Where the content makes a regulatory or safety claim, we separate that claim from the sales copy and cite the source so you can check it independently of anything we say.

Contact

Editorial enquiries, corrections and source requests: contact us with subject "Editorial enquiry" or "Correction". For urgent clinical or emergency matters, see the medical disclaimer.